When the client winces... price & how to hug a haggler

A lawyer asked me for fast tips on dealing with clients who haggle.

The scenario is this: The client reviews your carefully proposed fee for legal services… pulls a face, sucks their teeth, and mutters about the competition…. and then no matter how low you think your fee is…they want a lower number.

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Nicky Parker
Showing clients love in the car park

When I arrived at conference early on a damp, cold Cambridgeshire morning a couple of weeks ago, I bumped into a client in the car park.

He was also speaking at the event and had some stuff to unload. But he’d parked right at the far end. Of an empty car park.

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Nicky Parker